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Nexcognit

Privacy Policy

Effective date: 12 November 2026

1. Who we are

This website, nexcognit.ai, is run by Nexcognit Technologies Private limited ("Nexcognit", "we", "us"), 371, Old Housing Board Colony, Sonipat, Haryana 131001, India. Under India's Digital Personal Data Protection Act, 2023 (the "DPDP Act") we are the Data Fiduciary for the personal data described here.

This policy covers personal data collected through this website, and the emails and WhatsApp messages we send because of it. Our Cognit Copilot product and customer contracts are covered by separate agreements.

2. Information we collect

We collect only what you give us through the website, plus basic technical data needed to run it securely.

  • Book a Demo / Contact form: your name and email address, and optionally your phone number, company, job title, industry and message. We also record whether you agreed to receive WhatsApp messages, and when.

  • Newsletter sign-up: your email address.

  • Every form submission: your IP address, the page you submitted from, and campaign tags in the link you followed (for example utm_source). We use these for spam prevention and to know which campaigns work.

  • Spam protection: Cloudflare Turnstile checks that a form is submitted by a person. It processes your browser and device signals, not your form answers.

  • Analytics (if enabled, see section 6): pages visited, referring site, approximate location (country/city), and device and browser type.

We do not ask for sensitive data such as financial, health or government ID information through this website. Please do not include it in the message field.

3. How we use your information

We use your personal data only for the purpose you gave it for:

  • To respond to your demo or contact request: our team reads your request, contacts you, and schedules a demo.

  • To confirm your request: we email you an acknowledgement and, only if you ticked the consent box, send one on WhatsApp.

  • To send the newsletter you signed up for, until you unsubscribe.

  • To keep the website secure: to block spam and abuse of our forms.

  • To improve the website: using aggregate analytics, where enabled.

We process this data on the basis of your consent, given when you submit a form or tick a box, as allowed by the DPDP Act. We do not sell your personal data, and we do not use it for automated decisions about you.

4. Email and WhatsApp messages

Email. When you submit a request, we send one acknowledgement email from info@nexcognit.ai, and our team may reply to you about your request. Newsletter emails go only to people who signed up, and every one has an unsubscribe link.

WhatsApp. We send WhatsApp messages only if you tick the consent box on our form. We record that you agreed, and when. We use the official WhatsApp Business Platform (Cloud API), operated by Meta, to send a confirmation of your request and messages about it. We do not send promotional WhatsApp messages unless you separately agree to them.

Withdrawing consent. You can withdraw consent at any time, as easily as you gave it:

We stop within 7 days. Withdrawing consent does not affect messages already sent.

5. Who we share it with

We share personal data only with service providers that help us run the website and reply to you. They process it on our instructions and may not use it for their own purposes.

  • Hostinger (India): stores the website and the form submissions.

  • GoDaddy (Workspace Email): sends and receives our email.

  • Meta Platforms (WhatsApp Business Platform): delivers WhatsApp messages, only if you consented.

  • Cloudflare (Turnstile): blocks spam on our forms.

  • Analytics providers, if enabled (Plausible, Google, LinkedIn): measure website visits (section 6).

When we post our blog articles on our LinkedIn company page, we share only the article itself, never visitor or form data.

We may also disclose personal data where Indian law requires it, for example to a court or a government authority acting lawfully.

6. Cookies and analytics

  • Plausible Analytics: sets no cookies and stores no personal data. Runs on every visit, if enabled.

  • Google Analytics 4: sets cookies. Runs only after you click Accept on the cookie banner.

  • LinkedIn Insight Tag: sets cookies. Runs only after you click Accept on the cookie banner.

If you click Decline, those cookies are not set. Your choice is saved in your browser so we don't ask on every visit; clearing your browser data resets it. The website itself needs no cookies for visitors; the admin login cookie is used only by our staff.

7. How long we keep it, and how we protect it

  • Demo and contact requests: 3 years after our last contact with you, then deleted. If you become a customer, your contract's terms apply instead.

  • Newsletter: until you unsubscribe. After that we keep only your email address, so we never email you again.

  • Message delivery logs (email and WhatsApp): 12 months, including IP addresses.

  • Analytics: in aggregate, under each provider's own retention settings.

Spam submissions are deleted within 30 days. Once a year we review stored records and delete anything past these periods.

We protect your data with encrypted connections (HTTPS), restricted admin access with individual logins and roles, and passwords and keys kept out of the website code.

The website and your form submissions are stored in India, on servers run by Hostinger. Some other providers in section 5, such as email, WhatsApp and analytics, may process data outside India. Where they do, it is under their contractual safeguards and only to countries not restricted by the Government of India under the DPDP Act.

8. Your rights

Under the DPDP Act you have the right to:

  • ask what personal data we hold about you and who we have shared it with;

  • ask us to correct, complete or update it;

  • ask us to delete it, unless we must keep it by law;

  • withdraw your consent at any time (section 4);

  • nominate someone to exercise these rights for you in case of death or incapacity; and

  • raise a grievance with us, and if it is not resolved, complain to the Data Protection Board of India.

To use any of these rights, email info@nexcognit.ai with the subject "Privacy request". We reply within 30 days.

Grievance Officer: Priya Chopra, Nexcognit Technologies Private limited, 371, Old Housing Board Colony, Sonipat, Haryana 131001, India. Email: priya.chopra@nexcognit.ai.

9. Children, changes and contact

Children. This website is meant for business users. We do not knowingly collect data from anyone under 18; if you believe a child has sent us their details, email us and we will delete them.

Changes. If we change this policy, we will update the effective date at the top of this page. If a change affects how we use data you have already given us, we will tell you by email before it applies.

Contact. Nexcognit Technologies Private limited, 371, Old Housing Board Colony, Sonipat, Haryana 131001, India · info@nexcognit.ai · +91 99967 14599